Service agreement

Credit Restoration Service Agreement

This agreement is between VelosifyCredit LLC, of 1046 Princeton Dr Waterford MI 48327 (“VelosifyCredit,” “we,” “us”) and the client identified in the enrollment form (“you”).

1. Services we will perform. We will:

• obtain and review your credit files from the three nationwide consumer reporting agencies;
• identify items that appear inaccurate, incomplete, outdated, duplicated or unverifiable;
• prepare and send dispute correspondence to those reporting agencies and, where appropriate, directly to the furnishers of the disputed information;
• review each response received, and escalate or re-dispute items that are returned as verified without adequate substantiation;
• keep a record of every item disputed and every response received, visible to you in your client portal.

2. What we will not do. We will not dispute information that is accurate, current and verifiable. We will not create a new credit identity, advise you to misrepresent your credit history, or make any statement to a consumer reporting agency that is untrue or misleading.

3. Timeline. Consumer reporting agencies generally have 30 days to investigate a dispute. A typical case runs approximately three to six months from the date your documents are complete. We cannot control how quickly a reporting agency or furnisher responds.

4. No guarantee of results. We do not guarantee that any particular item will be removed, or that your credit score will change by any particular amount. Any statement to the contrary, by anyone, is not part of this agreement.

5. Your obligations. You agree to provide accurate information, to upload the intake documents we request, and to forward us correspondence you receive from the reporting agencies or furnishers during the engagement. Delays in providing these will delay the work.

6. Fee. The total fee for the program described above is $997. This is a one-time charge. There are no monthly fees, no per-deletion charges and no renewal.

7. Cancellation. You may cancel this contract without penalty or obligation at any time before midnight of the 3rd business day after the date you signed it. To cancel, send written notice to [email protected], or by mail to 1046 Princeton Dr Waterford MI 48327. A cancellation notice is also available in your client portal. If you cancel within this period, you will receive a full refund.

8. Privacy. Documents you upload are stored securely and are used only to perform the services described here. We do not sell your personal information. See our privacy policy for the full detail.

9. Governing law. This agreement is governed by the laws of the state in which VelosifyCredit LLC is organized, without regard to its conflict-of-laws rules.

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Consumer Credit File Rights Under State and Federal Law

You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any “credit repair” company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 7 years old. Bankruptcy information can be reported for 10 years.

You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide someone to help you interpret the information in your credit file. You are entitled to receive a free copy of your credit report if you are unemployed and intend to apply for employment in the next 60 days, if you are a recipient of public welfare assistance, or if you have reason to believe that there is inaccurate information in your credit report due to fraud.

You have a right to sue a credit repair organization that violates the Credit Repair Organization Act. This law prohibits deceptive practices by credit repair organizations.

You have the right to cancel your contract with any credit repair organization for any reason within 3 business days from the date you signed it.

Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, mistakes may occur.

You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit file. The credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.

If the credit bureau’s reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the credit bureau, to be kept in your file, explaining why you think the record is inaccurate. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.

The Federal Trade Commission regulates credit bureaus and credit repair organizations. For more information contact:

The Public Reference Branch
Federal Trade Commission
Washington, D.C. 20580

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You may also cancel by emailing [email protected]. Any written notice sent before the deadline is effective, whether or not it reaches us by then. A printable copy of this form is always available at /legal/notice-of-cancellation and in your client portal.

You may wish to consult the Consumer Financial Protection Bureau or your state’s Attorney General regarding your rights under state law. See our state disclosures.